Deliveries & Returns

Despatch and Delivery

Delivery Dates

Any stated delivery date is an estimate only. The Seller will use all reasonable endeavours to meet any such date but shall not otherwise incur any liability whatsoever (in contract, negligence or otherwise) for any loss or damage resulting from delay howsoever caused.

Carriage

Except insofar as the contract expressly provides otherwise, the Seller may select the method and charge the Buyer for the cost of carriage.

Risk Transfer

Risks in the goods shall pass to the Buyer upon delivery at the Buyers premises.

Insurance and Transit

In contracting for carriage and/or insurance of the goods in transit, the Seller shall be deemed to act solely as agent of the Buyer and section 32(2) and (3) of the Sale of Goods Act 1979 shall not apply.

Damaged or Short Deliveries

If the goods are not delivered or on delivery are damaged or short the Seller shall in no event be liable unless the Buyer notifies the Seller in writing within 4 days of the date of the delivery or in the case of non-delivery 14 days of the expected date of delivery so stated. The Buyer may not reject the goods by reason of short delivery.

Storage Charges

The Buyer shall on demand pay the Seller for and/or indemnify the Seller against all liabilities in relation to any storage handling insurance or other services provided or used by the Seller because the Buyer fails to accept delivery of the goods when tendered and the Seller shall have a lien over the goods in respect thereof.

Instalment Deliveries

The Seller may deliver the goods by instalments each instalment to be deemed to be a separate contract without limiting the other provisions herein on failure or detect in respect of any contract or instalment shall enable the Buyer to repudiate or cancel any other contract or instalment.

Out of Stock Notification

The Seller will inform the Buyer by email if any products ordered by the Buyer are out of stock or no longer available.

Returns Policy

General Returns

Save as provided by sub-clause (b) hereof the Buyer shall at no time be entitled to return the Goods or to refuse to accept delivery thereof without the Sellers prior written consent.

Defective Goods Claims

Any claim for any defect as to quality or otherwise of the Goods shall be made by the Buyer in writing to the Seller within 7 days of delivery thereof.

Claims Process

The Seller shall not be liable hereunder unless a claim in writing as provided by this Clause shall have been received at the Seller's business address within the time herein provided.

Handling Charges

The Seller reserves the right to levy a handling charge of a percentage of the invoiced value of Goods returned for credit as follows: All Goods 15%