At BiB Ophthalmic Instruments we take service seriously. Our dedicated in-house service department is staffed exclusively by factory-trained engineers with hands-on expertise across the full range of ophthalmic equipment we supply. Every repair, service and calibration is carried out on-site at our own facility — your instruments never leave our care.
Whether you need a routine service, an emergency repair, or want to arrange a return for warranty work, our team is here to help. Use the RMA request form below to arrange a return, or get in touch and we will be happy to advise.
Every one of our technicians is factory trained by the original equipment manufacturers, ensuring expert knowledge of every instrument we service.
All service and repair work is carried out in-house at our dedicated facility. Your equipment never leaves our care, giving you complete peace of mind.
We use only genuine manufacturer parts and carry out calibration checks where required before it is returned to you.
Need to return equipment for service or repair? Complete the form and our service team will issue an RMA number and arrange collection or provide delivery instructions.
Download our remote support (Teamviewer) software so our service team can connect to your system and assist you directly.
Drop us a message and one of our service team will get back to you.

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