Service & Repairs

At BiB Ophthalmic Instruments we take service seriously. Our dedicated service department is staffed exclusively by factory-trained engineers with hands-on expertise across the full range of ophthalmic clinical and diagnostic equipment we supply. Every repair, service and calibration can be arranged at your location or at our in-house service facility.

Whether you need a routine service, an emergency repair, or want to arrange a return for warranty work, our team is here to help. Use the RMA request form below to arrange a return, or get in touch and we will be happy to advise.

Factory-Trained
Engineers

Every one of our technicians is factory trained by the original equipment manufacturers, ensuring expert knowledge of every instrument we service.

Nationwide servicing, installation & In-house repair work

After sales and service provision to the highest standard. Preventative maintenance, emergency callouts, service contracts, telephone and remote support.

Genuine Parts
& Calibration

We use only genuine manufacturer parts and carry out calibration checks where required before it is returned to you.

RMA request form

Need to return equipment for service or repair? Complete the form and our service team will issue an RMA number and arrange collection or provide delivery instructions.

Remote Support

Download our remote support (Teamviewer) software so our service team can connect to your system and assist you directly.

Interested in getting your equipment serviced?

Drop us a message and one of our service team will get back to you.

BiB Ophthalmic Instruments
Focussed on Innovative Technologies
Support
Service & Repairs

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