William Gourlay Ltd Finds our service refreshing!

I spoke to your Service department yesterday who asked what the issue was with a Kowa Fundus Camera. Your engineer then had a great chat with our optom to help us out. I just wanted to formally thank him for his help & assistance. Not often do you receive such great service nowadays & it was refreshing & very much appreciated. I’m sorry that I don’t have his name to thanks personally but would be grateful if you could pass this on.

Regards, Gillian Gourlay

Reply:

Many thanks Gillian for your kind words. The engineers name is Mat Norman for your reference.

Kind Regards Tim Baker.