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Cookies used on our website

How we use Cookies on our website

Cookies are small text files that are placed on your computer by websites that you visit. They are widely used in order to make websites work, or work more efficiently and enhance your experience as a site user. They can also provide us with information about site visitors patterns of navigation. We use this information to improve site visitors experience.

You may delete and block all Cookies from this site, but parts of the site may not work properly. To find out more about the Cookies we use and how to delete them, see below.

How we use your information

This privacy notice tells you what to expect when this website collects personal information entered by you. It applies to information we collect about:

  • People who subscribe to any of our services
  • People who create accounts or register with this website
  • People who contact us via the contact form
  • People who use the wishlist, quote or basket stages
  • People who use any special forms designed to allow instant download of resources or entry into online competitions, surveys or other interactive communication.

We collect Google Analytics information to log details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site, which areas are of most interest and which areas are the easiest to find. We use the information we gather to improve the site navigation and user experience when visiting this website.

We collect subscribers information to create accounts. We do not use Cookies to collect personally identifiable information from any site visitor.

One of the Cookies we use is essential for parts of the site to operate and has already been set (see ‘Essential site cookie’ below).

Cookies used on this website

Name Purpose Expiration
bib_visitor This Session cookie is set when any visitor uses, this cookie is used simply to allow you to perform certain tasks such as using our checkout when purchasing one of our services, or using any of the forms on our site. This session cookie does not store any of your information and is not used to track user behaviour. This cookie is an essential part of the site and certain parts of the site will not operate without it. 30 mins from set/update
bib_user This cookie is used to allow registered users of our site make use of certain features, functions and to allow them private access to their account details. This cookie is set once when a registered user logs in via our login form and is removed upon logout. 30 mins from set/update
_utma This cookie is typically written to the browser upon the first visit to your site from that web browser. If the cookie has been deleted by the browser operator, and the browser subsequently visits your site, a new __utma cookie is written with a different unique ID. This cookie is used to determine unique visitors to your site and it is updated with each page view. Additionally, this cookie is provided with a unique ID that Google Analytics uses to ensure both the validity and accessibility of the cookie as an extra security measure. 2 years from set/update.
_utmb This cookie is used to establish and continue a user session with your site. When a user views a page on your site, the Google Analytics code attempts to update this cookie. If it does not find the cookie, a new one is written and a new session is established. Each time a user visits a different page on your site, this cookie is updated to expire in 30 minutes, thus continuing a single session for as long as user activity continues within 30-minute intervals. This cookie expires when a user pauses on a page on your site for longer than 30 minutes. You can modify the default length of a user session with the _setSessionCookieTimeout() method. 30 minutes from set/update.
_utmc This cookie is no longer used by the ga.js tracking code to determine session status.Historically, this cookie operated in conjunction with the __utmb cookie to determine whether or not to establish a new session for the user. For backwards compatibility purposes with sites still using the urchin.js tracking code, this cookie will continue to be written and will expire when the user exits the browser. However, if you are debugging your site tracking and you use the ga.js tracking code, you should not interpret the existence of this cookie in relation to a new or expired session. Not set.
_utmz This cookie stores the type of referral used by the visitor to reach your site, whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation within your own site. The cookie is updated with each page view to your site. 6 months from set/update.
__utmv This cookie is not normally present in a default configuration of the tracking code. The __utmv cookie passes the information provided via the_setVar() method, which you use to create a custom user segment. This string is then passed to the Analytics servers in the GIF request URL via the utmcc parameter. This cookie is only written if you have added the _setVar() method for the tracking code on your website page. 2 years from set/update.
__utmz This cookie is used by Website Optimizer and only set when the Website Optimizer tracking code is installed and correctly configured for your pages. When the optimizer script executes, this cookie stores the variation this visitor is assigned to for each experiment, so the visitor has a consistent experience on your site. See the Website Optimizer Help Center for more information. 2 years from set/update.

For more information on Google analytics Cookies, visit

Most web browsers allow some control of most Cookies through the browser settings. To find out more about Cookies, including how to see what Cookies have been set and how to manage and delete them, click here.

To opt out of being tracked by Google Analytics across all websites visit This allows you to download and install a Google analytics cookie free browser.